Join the Covered California team!
At Covered California, we recognize our employees are our most valuable asset. Our employees are the vital link that ensures that our vision, mission and values are fully realized. We have a variety of career fields that help make a difference in the lives of Californians, and we’re looking for talented and enthusiastic individuals to join our team!
Do you thrive in a fast-paced environment? Are able to multi task while changing priorities throughout the day? Do you understand the nuances of working in a call center production environment? Covered California is looking for an Appeals Section Manager in the Rancho Cordova Service Center!
The Appeals Section Manager oversees and manages the Appeals Section within the Customer Relations & Resolution Branch. They direct the activities of the Appeals Sections and provides direction to Escalations Resolution Units.
The State classification for this position is a Staff Services Manager II.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- One year of experience in the California state service performing the duties of a Staff Services Manager I.
- One year of experience in the California state service performing analytical staff duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst. AND Current employment in a class with a level of responsibility not less than that of Staff Services Manager I.
- Two years of experience in the California state service performing analytical staff duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst.
- Four years of increasingly responsible management, personnel, fiscal, planning, program evaluation, or related analytical experience which shall have included the preparation of reports and the presentation of recommendations to management beyond the trainee level, at least one year of which must have been in a supervisory capacity. (Experience in the California state service applied toward this requirement must include one year performing the duties of a class with a level of responsibility not less than that of Staff Services Manager I.) (In appraising experience more weight will be given to the breadth of pertinent experience and the evidence of the candidate's ability to accept and fulfill increasing responsibilities than to the length of the experience.)
-Equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)
Covered California provides incredible benefits for our employees, including healthcare, retirement and savings, work life services, leave benefits, and work life balance. To learn more, copy and paste this link into your browser: http://hbex.coveredca.com/jobs/benefits/
Note: New to state civil service employees are typically hired at the minimum of the salary range.
Application Deadline: 6/1/2020 @ 11:59 pm PST
Job Type: Full-time
Salary: $6,722.00 /month
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