Are you looking for a full time opportunity? Do you want to expand on your customer service experience? Are you tired of working weekends? How would you like to have more control over your paycheck? Work with us!
We offer a set weekday schedule, great benefits, generous Paid Time Off (PTO), and uncapped monthly bonus potential on top of your hourly rate!
We are currently looking for Account Resolution Specialists to join our Agency Collections team in Columbus, Ohio. Our Account Resolution Specialists/Collectors work in a call center environment within our professional law office setting. Our Collectors are responsible for making outbound calls and taking inbound calls. They notify and/or locate consumers with delinquent private student loan accounts, and attempt to secure payment according to compliance with the Fair Debt Collection Practices Act (FDCPA), WWR's guidelines, and client standards.
If you are energetic and money motivated with a strong customer service focus we want you on our team! Please read on and apply to be considered.
THE SCHEDULE: 8:00am - 4:45pm, 3 days and 10:15am- 7:00pm, 2 days (later days cannot be on a Friday)
COMPENSATION AND BENEFITS:
*High School Diploma or General Education Degree (GED)
*1+ Year of customer service, collections, call center, or legal experience
*Excellent speaking, listening and customer service skills
*Professional and personable demeanor over the phone
*Knowledge of basic computer operation, including internet research and data entry
*Type a minimum of 30 wpm with accuracy
*Spanish speaking is a plus
Job Type: Full-time
Pay: $15.50 - $17.00 per hour
This Company Describes Its Culture as: